SHIPPING INFORMATION:

How long will my order be processed?

Typically orders will be processed within 1-2 days.

Where is the item coming from?

All our products are shipped from our nearest warehouses via secured shipping and handling.

Where do you ship and how much does it cost?

We offer FREE SHIPPING on all orders worldwide.

How can I track my order?

We will send you the tracking code of your orders to the e-mail provided within 1-2 business days after the purchase. This email will also guide you how to track your package. Please note that the tracking information will be displayed 1-2 business days after you receiving that e-mail.

Why am I not able to track my order?

Please note that tracking information will be displayed 1-2 business days after being updated due to Customs. After that, when trying to track for the first time, it may take a few minutes to get the information from the carrier. Therefore, sometimes you cannot find information about your package, please track again later, if after that time you are still not able to track it, please contact info@olieny.com

 

Returns:

Returnable within 30 days by mail.
Purchases may be returned within 30 days of the shipping date for a refund. Items must be in their original purchase condition and include the original product packaging, tickets attached and original packing slip. Returns will not be accepted if they have been worn, altered, washed, or damaged.

Return Contact Email Address: Info@olieny.com 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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